Need to understand Acme Packet SIP Trunking? Registration?

March 16, 2010

The Acme Packet SBC is an amazing beast. I tell clients that it’s basically a programming language — there’s a ton of flexibility, and all kinds of complexity. There are so many ways to accomplish the same thing — which one is best?

ECG has a new, high-speed training class on Acme Packet SIP Trunking and Registration. This is a high-speed class intended to cover just the basics you need to configure SIP trunking in the Acme Packet OS-C (4250, 4500, 3800, 9200), or configure SIP registration. ECG has been installing, configuring, and troubleshooting Acme Packet OS-C systems since 2004. We really know the box inside and out.

Let us show you the tactical details you need. Learn how to piece together a SIP Trunking or registration config — complete with realms, local-policy’s, sip-interface’s, steering-pool’s, session-group’s, session-agent’s, etc. Understand the key options, and learn which options to study later.

Read more on the Acme Packet Boot Camp: Building SIP Trunks & Registrationg page. You can email sales@e-c-group.com or call +1-229-244-2099.

Training on BroadWorks Call Processing & Troubleshooting

March 16, 2010

ECG is rolling out new training courses. Another new class we have is on BroadWorks Call Processing and Troubleshooting.

This is a class for the people who really need to understand how BroadWorks does what it does. They need to know how to fix it when it breaks, and how to determine what’s broken.

This class covers all the arcane dark-magic BroadWorks tools, like healthmon, ttIsql, bwcli, and repctl, peercmd. We cover all the logs, like XSLogs, PSLogs, AuditLogs, and ms.syslog. We show you how the protocols interact.

This is a week-long class, taught at your location, or at ECG locations near Denver, Raleigh, or Valdosta, Georgia.

If you’re interested, read more on theĀ BroadWorks Boot Camp: Call Processing & Troubleshooting page. You can email sales@e-c-group.com or call +1-229-244-2099.

New Training Course: BroadWorks Installation and Upgrades

March 16, 2010

We at ECG are pleased to announce a new training course: BroadWorks Installation and Upgrades.

This class is intended to give engineeers and technicians tons of experience installing, patching, and upgrading BroadWorks. There are a numerous small rules, and a few tricks. We at ECG have been doing Broadworks installations since R9 — back in 2002. We’ve done hundreds of installs for carriers around the world.

We have the scars. Let us save you some pain. In addition to being a crack team of special-forces consultants, ECG is a bona-fide BroadWorks service provider providing service in southern Georgia.

This is a week-long class, taught at your location, or at ECG locations near Denver, Raleigh, or Valdosta, Georgia.

If you’re interested, read more on the BroadWorks Boot Camp: Installation & Upgrades page. You canĀ email sales@e-c-group.com or call +1-229-244-2099.

ECG Expands Metaswitch Network Design Team

January 12, 2010

ECG has expanded its Network Design team to include Jonathan Stanley, B.S. C.S. This expansion brings the total design team to six Engineers, capable of designing for 250 carriers per year. This team provides complete Network Designs for VoIP networks, and also reviews of Network Designs provided by Service Providers.

ECG is a leading Network Design and Operation consultancy for the Metaswitch Networks — Carrier Systems division. Since 2007, ECG has accelerated deployments by performing network planning, installation, training, and operational maintenance.

ECG’s brings in-depth knowledge of MetaSwitch Call Agent, Media Gateway, EAS, and N-Series Systems to solid IP Network Design practice. ECG’s Carrier IP and PSTN/SS7 Network Design experience extends to 1995.

Attache: BroadWorks Power, now on Mac

Native BroadWorks Toolbar Application for Apple Leopard and Snow Leopard