On-Site VoIP Expertise
ECG has long experience providing expert, on-site technical resources. Our Technical Staff brings in-depth technical knowledge.
Extensive Education & Training
- B.Sci and M.Sci Technical Education from a U.S. University
- 3+ Years VoIP Training, Design, and Network Operations Experience
- Experience supporting VoIP Carriers around the world
- Metaswitch Network Design, Operations, Provisioning, and Testing Experience
- BroadSoft BroadWorks Architecture, Operations, Training, Maintenance, and Provisioning Experience
- Acme Packet OS-C 3800/4250/4500/9000 Network Design, Configuration, Maintenance Experience
- Cisco, Juniper, and other IP Network Routing & Switching Experience including HSRP, OSPF, BGP
- Software Development Experience in Java, Perl, PHP, C#, Objective C
BellSouth BTAC, Birmingham, Alabama
BellSouth (now AT&T) chose ECG to assist in Network Design, Testing, and Operations of the VON Platform. ECG provided extensive, long-term on-site expertise. Three of ECG’s Technical Staff worked on this project to bring success. ECG worked side-by-side with the BTAC Technical Staff to help create a leading-edge VoIP platform over a two-year period.
Required Expertise: SIP, BroadWorks, Acme Packet, Cisco, Sun Microsystems, IP Firewalls, Technical Documentation, Telecom Testing Techniques, QoS, Unix
Embarq, Winter Park, Florida
Embarq (now CenturyLink) used ECG to provide on-site expertise on VoIP platforms, including SIP, MGCP, RTP, and Quality of Service. ECG worked on-site, directly with Embarq’s Engineering and Operations teams to discuss network design challenges and troubleshooting techniques.
Required Expertise: Metaswitch, VoIP Protocols, SIP, Session Border Controllers, MGCP, RTP, Technical Training
VOLO, Orlando, Florida
VOLO used ECG for Session Border Controller Network Design, Installation, Troubleshooting, and Training. ECG’s Technical Staff worked on-site to ensure rapid turn-up and deployment of the SBC systems in use.
Required Expertise: SIP, Acme Packet OS-C, Training, Cisco Switching
Bresnan Communications, Billings, Montana
ECG provided long-term on-site expertise to make the Bresnan VoIP platform deployment a success. ECG assisted with provisioning, testing, and deployment design. The Bresnan System uses MGCP with a MetaSwitch Platform to provide lifeline POTS service to customers accessed via Hybrid Fiber-Coax (HFC) infrastructure.
Required Expertise: Metaswitch, PSTN TDM/SS7, Technical Documentation, Telecom Testing Techniques
Verizon Wireless, Dallas, Texas / New Jersey
ECG was retained by Verizon Wireless for a long-term on-site engagement to assist with design, configuration, deployment, and project management of a major VoIP deployment. ECG’s expertise paved the way for on-time deployment by clarifying vendor responsibilities and technical design options.
Required Expertise: BroadSoft BroadWorks, Sun Microsystems, Unix, Project Management
CT Communications, Concord, North Carolina
CTC (now Windstream) used ECG services to provide on-site network analysis and diagnostics. ECG helped CTC to identify possible design issues and software limitations in CPE. ECG worked directly with Metaswitch staff to provide system expertise and analysis.
Required Expertise: Metaswitch, SIP/RTP, MGCP, Telecom Testing Techniques