School of VoIP
ECG is a world leader in VoIP training services. ECG’s courses are offered directly to enterprises and carriers, and re-sold through major VoIP/Telecom equipment vendors in the US and UK.
Scroll down for the Upcoming Class Schedule.
Training Courses
Download the ECG School of VoIP Course Catalog
- Acme Packet Boot Camp: Building SIP Trunks & Registration
- BroadWorks: Call Processing & Troubleshooting
- BroadWorks: Installation & Upgrades
- IP Foundations for VoIP Carriers
- VoIP Call Control & Troubleshooting
- Additional and Advanced Training Courses
Instructors
All courses are instructor led, lab-based classes taught by Technical Staff with thousands of hours of field experience designing, building, and troubleshooting real-time voice, video, and data networks.
- Sherwin Crown, B.Sci CS ECG Partner and Technical Staff. Clients include Verizon Wireless, BellSouth/AT&T, and Telovations.
- Mark Lindsey, M.Sci CS ECG Partner and Technical Staff. Clients include Embarq/CenturyLink, BellSouth/AT&T, Centennial de Puerto Rico.
- James Puckett, B.Sci CS ECG President and Technical Staff. Clients include Verizon, BellSouth/AT&T, Los Alamos National Labs, and Stage2 Networks.
Upcoming Class Schedule & Registration
| Course | Dates | Location | Class Times | Fees | Registration |
|---|---|---|---|---|---|
| IP Foundations for VoIP Carriers | March 26, 2012 – March 30, 2012, 2012 | Courtyard Raleigh North, Raleigh, NC | Mar. 26 – Mar. 29: 9-5 Mar. 30: 9-2 |
$2800.00 USD ($200 early reg. discount available) | Click to register |
| Acme Packet Boot Camp: SIP Trunks & Registration | April 17, 2012 – April 20, 2012 | Courtyard Raleigh North, Raleigh, NC | Apr. 17 – Apr. 19: 9-5 Apr. 20: 9-2 |
$2800.00 USD ($200 early reg. discount available) | Click to register |
| VoIP Call Control & Troubleshooting | May 7, 2012 – May 11, 2012 | Courtyard Raleigh North, Raleigh, NC | May 7 – May 10: 9-5 May 11: 9-2 |
$2800.00 USD ($200 early reg. discount available) | Click to register |
| BroadWorks: Call Processing & Troubleshooting | May 22, 2012 – May 25, 2012 | Courtyard Raleigh North, Raleigh, NC | May 22 – May 24: 9-5 May 25: 9-2 |
$2800.00 USD ($200 early reg. discount available) | Click to register |
Training Locations
Training at the Courtyard Raleigh North
ECG offers training at the Courtyard Raleigh North/Triangle Town Center in Raleigh, North Carolina.
Travel: To travel to the Courtyard Raleigh North/Triangle Town Center, we recommend Raleigh-Durham International Airport (RDU). Limousine service from RDU to the Courtyard Raleigh North/Triangle Town Center is available (15 minute drive).
Accommodations: Lodging at the Courtyard Raleigh North/Triangle Town Center is encouraged, and for the currently scheduled classes we have a limited number of rooms held at a discounted rate of $109.00/night plus tax. To reserve a room, call the Courtyard Raleigh at 919-645-0088 and ask for a room in the ECG block. Discounted rooms are given on a first come, first served basis.
Training at ECG

ECG offers training at its corporate offices in Valdosta, Georgia.
Travel: To travel to ECG, we recommend the Valdosta, Georgia (VLD) airport. Limousine service to the Jacksonville, FL (JAX) airport is also available.
Accommodations: Nearby lodging is available at the Hilton Garden Inn, and Courtyard Inn by Marriott.
