School of VoIP

ECG is a world leader in VoIP training services. ECG's courses are offered directly to enterprises and carriers, and re-sold through major VoIP/Telecom equipment vendors in the US and UK.

ECG offers both online and live, instructor-led courses. See below for listings.

Online Courses

Our online courses are video-based and most have comprehension test throughout the class to measure how well you are retaining the material. Online courses are available for twelve months after purchase, allowing you to learn at your own pace and ensuring thorough review of the material.

Course Cost
BroadWorks Provisioning
This class introduces the principles of BroadWorks Users, Enterprises / Service Providers, and Groups. It shows how to manage services, devices, and user security to protect against fraud.
$295.00 Purchase Now!
VoIP Call Control & Troubleshooting
This course provides a complete introduction to SIP-based VoIP Networks as used by VoIP / IMS Carriers worldwide. The course is based on real-world equipment and software -- not just a rehash of the free standards online!
$595.00 Purchase Now!
BroadWorks Server Patching
This course takes the student step-by step through the whole process of SAFELY and EFFECTIVELY patching BroadWorks servers.
$495.00 Purchase Now!
Acme Packet Bootcamp: SIP Trunking & Registration
The Oracle Acme Packet OS-C Platform is enormously complex and powerful. This course shows you how to harness that power for SIP Peering/Trunking, and SIP Registration. This fast paced course arms designers and technicians with practical, tactical knowledge.
$595.00 Purchase Now!
BroadWorks Software Installation & Upgrade Procedures
The BroadWorks platform is immensely complex, feature rich and has many members in its platform deployment. This course will demonstrate what it takes to install a member of the BroadWorks platform and maintain it through upgrades and rollbacks.
$495.00 Purchase Now!

Students who sign up for an online class can upgrade to the instructor-led class by paying the difference in the prices.


Schedule Live Training

All our live courses are instructor-led, lab-based classes taught by Technical Staff with thousands of hours of field experience designing, building, and troubleshooting real-time voice, video, and data networks.

Request a Live Training

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Our Instructors

Brian Tate, B.Sci EE ECG Partner and Technical Staff.

Sherwin Crown, B.Sci CS ECG Partner and Technical Staff. Clients include Verizon Wireless, BellSouth/AT&T, and Telovations.

Mark Lindsey, M.Sci CS ECG Partner and Technical Staff. Clients include Embarq/CenturyLink, BellSouth/AT&T, Centennial de Puerto Rico.

James Puckett, B.Sci CS ECG President and Technical Staff. Clients include Verizon, BellSouth/AT&T, Los Alamos National Labs, and Stage2 Networks.


Don’t See the Class You Need?

We can customize a class that meets the specific needs of your company. Choose dates that work for you, training at your location. Pricing depends on class content and size. Email sales@e-c-group.com or call +1-229-244-2099.


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